Your Strategy
How do you bring your ideas and objectives to life? Could your business benefit from talking to people with experience of the motivation industry within your sector?
Our business is built around internet based solutions, our success is based on clients trusting us to listen and deliver. As your preferred supplier we know you are looking for success and a clear ROI, how can we help?
Data & HostingData & Hosting
Data can influence the most straight forward of programmes. Processing, transfer, automation, security, capture and consistency are all at the heart of any online solution.
Some of the UK’s largest companies trust our processes and methods, which are built for the most exacting due diligence experience.
Brand & DesignBrand & Design
No employee or B2B programme can succeed without an identity, however that no longer means huge investment on your part.
Working within your brand guidelines or designing a completely new identity are all part of our business and systems. The industry’s move towards the internet has created opportunities to easily brand, re brand and multi brand solutions.
Reward Type & CurrencyReward Type & Currency
The evolution of choice, value, delivery times and reporting are just a few of the benefits of managing your programme online.
However so many other service levels are yet to be addressed by much of the industry. We work with full transparency giving you access to everything from non redemption reports to customer service data.
Off the Shelf Solution / Bespoke ProgrammesOff the Shelf Solution / Bespoke Programmes
We have been investing in your programme for years. So do we have the function, reports, rewards and communication options you need?
Yes we have, 80% of clients with less than 1000 users have launched off the shelf products with low set up costs. Full IPR ownership and an in-house development team means bespoke clients can create any additional requirement they have with our full technical support.
CommunicationCommunication
Online or offline, that is the question. Every client is different and so we will propose a communication strategy that not only fits your brief but is guaranteed to engage your audience.
Our business has evolved from an offline marketing and communication background to comprehensive online communication solutions, some of which are free.
Engaging PeopleEngaging People
Any reward programme is dependant on participation and clearly communication is a key factor in establishing this. There are many elements that can influence buy in, both at the launch and on
an ongoing basis.
Some of the components are influenced by your solution provider. If this is us then all our service levels will be geared towards your audience.
Calculate / Evaluate / ClaimCalculate / Evaluate / Claim
Whether you are running a recognition, incentive, suggestion, or long service programme, one of the most intense resource aspects is turning your targets, measures, or values into a reward.
Our investment in online processes removes this administrative burden and, more importantly, delivers the immediate motivational impact of instant reward.
Achieve / Celebrate / CongratulateAchieve / Celebrate / Congratulate
The internet has brought an end to employees, partners or customers waiting weeks for their claim to be processed or recognition to arrive. Your programme investment is as much about re-enforcing your company brand, what it stands for, and how it is perceived by your audience.
Every online programme should maximise this goodwill and not rely on the material value of the award alone.
RedeemRedeem
The market standard approach for redeeming a reward has drastically evolved. Moving from a catalogue, with telephone or postal order redemption, to 24/7 online ordering.
Improve Motivation has been at the forefront of this transformation and we pride ourselves on giving you almost every type of online process you require to either enhance your people's experience or control it.
AdministrationAdministration
So just how much resource do online programmes need to run smoothly? For some clients the answer is virtually none due to them fully outsourcing the day to day management to ourselves.
However the demand from clients now requiring self administration, instant reporting and analysis led us to develop our self-service client administration system, Improve Administration.
Results
ROI is much clearer to evaluate with target and measure driven programmes, much less so when working with the values and culture of your company.
Instant access to data means results are no longer evaluated at the end of a cycle but during. Adapting your strategy and content is simple, as making the correct decision is not always clear. Our experienced staff give you the support, knowledge and confidence to adapt.
